If you don’t see results from our products, we’ll refund your purchase price!
If purchased from Vitalast, simply send the empty bottle and a copy of your invoice to: Vitalast, Box 385, Pound Ridge, NY 10576. Please be sure your name, address, and order number are clearly legible on the copy of the invoice. Your return must be postmarked within 30 days of invoice date. Return limited to one bottle per customer, per product.* Shipping fees are non-refundable. A $6.95 shipping fee will be deducted from the refund if the order was shipped to you with promotional free shipping.** For fastest response, please also send us an email letting us know that the return is on its way.
What qualifies as “purchased from Vitalast”?
• Items purchased directly from this web site
* items purchased on Amazon indicated as either “Sold by Vitalast LLC and Fulfilled by Amazon” or “Ships From and Sold By Vitalast LLC”
* Items purchased on eBay from the seller “vitalast”
If purchased from GNC, you may return the empty bottle either by mailing it back to gnc.com or by taking it to any GNC location, within 30 days of invoice date. Complete details on GNC’s return policy are available here.
Any questions about our products? In addition to the email link at the bottom of the page, you can also reach us by phone at (914) 729-1099.
Refund is available from us for product purchased from Vitalast, including Vitalast sales fulfilled by Amazon and Vitalast sales on eBay; refunds are available from GNC if purchased from GNC. If you purchased your product from another seller (on Amazon, eBay, or elsewhere), at another retail store, or other mail order or internet supplier, please contact the merchant directly for their return policy.
* If you ordered more than one bottle as part of your initial order, all bottles may be returned, provided that no more than one bottle has been opened.
** If you ordered and return multiple products together, only one shipping fee will be charged.